A. The ‘SRP Contact Lead Processed ‘Unsubscribe’ found in the notes/activity/history on a contact record means, this contact clicked on the Unsubscribe link at the bottom of an email you/your team sent out of Advantage Anywhere. At the bottom of every email sent out of Advantage Anywhere is a link for the recipient to ‘Unsubscribe’. This is the link where they can request to be removed from your email list. If the recipient clicks the unsubscribe link and verifies the request to unsubscribe, this message is logged in the notes/activity/history of that contact record, the unsubscribe/no spam checkbox is automatically checked on the contact record, their email address is scored through visually and Advantage Anywhere will not launch any emails to this contact (whether from the contact record or in a bulk email send).
