A. There are 4 main types of access(user types) in Advantage Anywhere.
- Administrator
- Power User
- Normal User
- Data Entry
Access is limited as you go down the list of access types (Administrator having full access and Data Entry having very restricted access).
B. There are Tab Access restrictions available for all non-administrator level users. Administrator can turn on/off the main navigation links or tab access for dashboards, reports, marketing, etc.
C. There are additional Normal User restrictions that can be turned on for each individual user restricting items like merging, restricting and types of contact viewing etc.
See the levels defined below:
1. User Type Access
User type access has 4 levels; Data Entry, Normal, Power and Admin.
2. Tab Access
Tabs access can allow/restrict access to the following tabs/pages; Today, Tasks, Calendars, Marketing, Occupancy Dashboard, Reports, Property, Tools, Help. (Turning “on/off” Tab Access at the manage user level allows/prevents that user from seeing the specific tab.)
Tasks |
Admin (All Access) |
Power User
(Enhanced View) |
Normal
(Default View) |
Data Entry (Limited View) |
New Task | Yes | Yes | Yes | No |
Edit Tasks | Yes | Yes | Yes | No |
Calendar | ||||
New Appointment | Yes | Yes | Yes | No |
Manage Calendar Sync | Yes | Yes | Yes | No |
Contacts | ||||
List/Sort | Yes | Yes | Yes | Yes |
Create New Contacts | Yes | Yes | Yes | Yes |
Delete Contacts (individually) | Yes | Yes | Yes | Yes |
Delete Contacts (mass delete) | Yes | Yes | No | No |
Search Filters | Yes | Yes | Yes | Yes |
Groups/Saved | Yes | Yes | Yes | Yes |
Save Search | Yes | Yes | Yes | Yes |
Add/Remove from Group | Yes | Yes | Yes | Yes |
Change Category | Yes | Yes | Yes | Yes |
Change AE (Account Executive) | Yes | Yes | No | No |
Launch TaskomaticTM | Yes | Yes | Yes | Yes |
Duplicate Contacts (find & merge) | Yes | Yes | Yes | No |
Email/Print | Yes | Yes | Yes | Yes |
Export Contacts | Yes | Yes | Yes | Yes |
Labels | Yes | Yes | No | Yes |
Merge Contacts | Yes | Yes | Yes | Yes |
Contact Touch Report | Yes | Yes | Yes | Yes |
Marketing | ||||
Email/Print | Yes | Yes | Yes | No |
Post to Social Media | Yes | Yes | No | No |
Process Sticky Point/SLP Leads | Yes | Yes | Yes | No |
Sources/Sticky Points New Campaign | Yes | Yes | No | No |
Edit/Delete Sources/Sticky Points | Yes | Yes | No | No |
Email History | Yes | Yes | Yes | No |
Scheduled Jobs | Yes | Yes | Yes | No |
Editor Templates | Yes | Yes | Yes | No |
Reports | ||||
All Reports | Yes | Yes | Yes | No |
Create Contact Report | Yes | Yes | No | No |
Set Scheduled Reports | Yes | Yes | Yes | No |
View Your Scheduled Reports | Yes | Yes | No | No |
Edit/Delete Scheduled Reports | Yes | Yes | No | No |
Customize What Reports I See | Yes | No | No | No |
Property | ||||
Browse Property | Yes | Yes | Yes | No |
Add Location | Yes | Yes | No | No |
Edit/Delete Location | Yes | Yes | No | No |
Add Options Folder | Yes | Yes | No | No |
Edit/Delete Option | Yes | Yes | No | No |
Tools | ||||
Editor | Yes | Yes | Yes | No |
Taskomatic TM Editor | Yes | Yes | No | No |
Follow Up Assistant Setup | Yes | Yes | No | No |
Import Contacts | Yes | Yes | No | No |
Manage | Yes | Yes | No | No |
Referral Types | Yes | Yes | No | No |
Removal Reasons (Occupancy) | Yes | Yes | No | No |
Add/Delete Groups | Yes | Yes | Yes | No |
Delete Saved Searches | Yes | Yes | Yes | No |
Find Duplicate Contacts | Yes | Yes | Yes | No |
Add/Delete Relationships | Yes | Yes | Yes | No |
Add/Delete Responsibilities | Yes | Yes | Yes | No |
Add/Delete Deposit Types | Yes | Yes | Yes | No |
Add/Delete Wait List Types | Yes | Yes | Yes | No |
Add/Delete Service Line | Yes | Yes | No | No |
SRP Layouts | Yes | Yes | No | No |
Add/Delete SRP Layouts | Yes | Yes | No | No |
Add/Delete Regions | Yes | No | No | No |
Settings | ||||
Add//Edit/Delete Properties | Yes | Yes | Yes | No |
Add/Edit/Delete Property Options | Yes | Yes | Yes | No |
Administration (Additional access for administrators only) |
||||
Manage Users: Add, Edit, Archive, Delete | Yes | No | No | No |
Discovery Guide Editor : Add, Edit, Delete | Yes | No | No | No |
Category & Filed Setup: Edit, New, Delete | Yes | No | No | No |
Property Filed Setup: Edit | Yes | No | No | No |
Sales Tracker Setup: New Reason, Edit, Delete | Yes | No | No | No |
Traffic/Activity Setup: New Traffic/Activity, Edit, Delete | Yes | No | No | No |
Campaign Setup: New Campaign, Edit, Delete | Yes | No | No | No |
Restore Deleted Contacts: Search, Restore | Yes | No | No | No |
Email Export Setup: Edit, Delete | Yes | No | No | No |
For a printable PDF copy of the list click here: Advantage Users Access Levels – 1.11.19