Q. What are the user access levels in Advantage Anywhere?

A.  There are 4 main types of access(user types) in Advantage Anywhere.  

  • Administrator
  • Power User
  • Normal User
  • Data Entry

Access is limited as you go down the list of access types (Administrator having full access and Data Entry having very restricted access).

 

B. There are Tab Access restrictions available for all non-administrator level users.  Administrator can turn on/off the main navigation links or tab access for dashboards, reports, marketing, etc.

 

C. There are additional Normal User restrictions that can be turned on for each individual user restricting items like merging, restricting and types of contact viewing etc.

 

See the levels defined below:

 

1. User Type Access

User type access has 4 levels;  Data Entry, Normal, Power and Admin.

 

2. Tab Access

Tabs access can allow/restrict access to the following tabs/pages; Today, Tasks, Calendars, Marketing, Occupancy Dashboard, Reports, Property, Tools, Help.  (Turning “on/off” Tab Access at the manage user level allows/prevents that user from seeing the specific tab.)

 

 

Tasks

Admin

 (All Access)

Power User

 (Enhanced View)

Normal

(Default View)

Data Entry

(Limited View)

New Task Yes Yes Yes No
Edit Tasks Yes Yes Yes No
Calendar
New Appointment Yes Yes Yes No
Manage Calendar Sync Yes Yes Yes No
Contacts
List/Sort Yes Yes Yes Yes
Create New Contacts Yes Yes Yes Yes
Delete Contacts (individually) Yes Yes Yes Yes
Delete Contacts (mass delete) Yes Yes No No
Search Filters Yes Yes Yes Yes
Groups/Saved Yes Yes Yes Yes
Save Search Yes Yes Yes Yes
Add/Remove from Group Yes Yes Yes Yes
Change Category Yes Yes Yes Yes
Change AE (Account Executive) Yes Yes No No
Launch TaskomaticTM Yes Yes Yes Yes
Duplicate Contacts (find & merge) Yes Yes Yes No
Email/Print Yes Yes Yes Yes
Export Contacts Yes Yes Yes Yes
Labels Yes Yes No Yes
Merge Contacts Yes Yes Yes Yes
Contact Touch Report Yes Yes Yes Yes
Marketing
Email/Print Yes Yes Yes No
Post to Social Media Yes Yes No No
Process Sticky Point/SLP Leads Yes Yes Yes No
Sources/Sticky Points New Campaign Yes Yes No No
Edit/Delete Sources/Sticky Points Yes Yes No No
Email History Yes Yes Yes No
Scheduled Jobs Yes Yes Yes No
Editor Templates Yes Yes Yes No
Reports
All Reports Yes Yes Yes No
Create Contact Report Yes Yes No No
Set Scheduled Reports Yes Yes Yes No
View Your Scheduled Reports Yes Yes No No
Edit/Delete Scheduled Reports Yes Yes No No
Customize What Reports I See Yes No No No
Property
Browse Property Yes Yes Yes No
Add Location Yes Yes No No
Edit/Delete Location Yes Yes No No
Add Options Folder Yes Yes No No
Edit/Delete Option Yes Yes No No
Tools
Editor Yes Yes Yes No
Taskomatic TM Editor Yes Yes No No
Follow Up Assistant Setup Yes Yes No No
Import Contacts Yes Yes No No
Manage Yes Yes No No
Referral Types Yes Yes No No
Removal Reasons (Occupancy) Yes Yes No No
Add/Delete Groups Yes Yes Yes No
Delete Saved Searches Yes Yes Yes No
Find Duplicate Contacts Yes Yes Yes No
Add/Delete Relationships Yes Yes Yes No
Add/Delete Responsibilities Yes Yes Yes No
Add/Delete Deposit Types Yes Yes Yes No
Add/Delete Wait List Types Yes Yes Yes No
Add/Delete Service Line Yes Yes No No
SRP Layouts Yes Yes No No
Add/Delete SRP Layouts Yes Yes No No
Add/Delete Regions Yes No No No
Settings
Add//Edit/Delete Properties Yes Yes Yes No
Add/Edit/Delete Property Options Yes Yes Yes No

Administration

(Additional access for administrators only)

Manage Users: Add, Edit, Archive, Delete Yes No No No
Discovery Guide Editor : Add, Edit, Delete Yes No No No
Category & Filed  Setup: Edit, New, Delete Yes No No No
Property Filed Setup: Edit Yes No No No
Sales Tracker Setup: New Reason, Edit, Delete Yes No No No
Traffic/Activity Setup: New Traffic/Activity, Edit, Delete Yes No No No
Campaign Setup: New Campaign, Edit, Delete Yes No No No
Restore Deleted Contacts: Search, Restore Yes No No No
Email Export Setup: Edit, Delete Yes No No No

 

For a printable PDF copy of the list click here: Advantage Users Access Levels – 1.11.19