Q. I just had a microphone installed on my computer and it works but it does not work in the Advantage Anywhere application, help.

A. All microphone settings are in your computer and/or browser.  Advantage Anywhere does not control these features.  Here’s how to change the settings in your Chrome (recommended as this is the only platform that has microphone technology to date):

Navigate and log into your Occupancy Advantage/Advantage Anywhere database.  Once you are logged in, look in the address bar at the top for the lock and the word secure, click on this lock image.  The pop up will show you if the microphone is allowed on this website.  Make sure the pop-ups, microphone, and notifications are all set to ‘allowed’.