Q. How do I set up my mailbox inside of Advantage Anywhere (Exchange and Office 365)?

A. To set up your email inbox In Advantage Anywhere, go to the tab/main menu link called Mailbox (if you can not see this in the main menu please contact support or your local administrator).

    • -Go to the Mailbox in Advantage Anywhere

 

    • -Click on Add/Manage Account

 

    • -Fill in the details as follows:

 

 Info:                                           Exchange                                        Office 365

Username:                        usually first part of email                        email address

Password:                         your email password                         your email password

Incoming Server:             Same as Outlook                                  smtp.office365.com

Incoming Type:                Exchange                                                 Exchange

Require SSL                     Checked                                                  Checked

Use This Server for Sending Mail

SMTP Server:                     same as incoming above                 smtp.office365.com

Port:                                      587                                                          587

Secure Login:                     Checked                                                Checked

 

 

Two Factor Authentication:

If your email provider has Multi Factor Authentication (MFA) enabled, you will need to use an app password to authenticate instead of the usual password for accessing the email account.  Instructions for creating app passwords vary by provider but the most common are Microsoft 365 and Google.

 

Microsoft 365 – Manage App Passwords

 

Google – Sign in With App Passwords

 

After the app password is created, you will enter the app password in the password field in Advantage instead of the regular email password.